Category: Technology

  • Does usage-based pricing call for a new growth infrastructure stack?

    W
    elcome to the TechCrunch Exchange, a weekly startups-and-markets newsletter. It’s inspired by the daily TechCrunch+ column where it gets its name. Want it in your inbox every Saturday? Sign up here.
    “It’s not either usage-based or subscription pricing,” VC firm OpenView wrote in its second State of Usage-Based Pricing report. These hybrid approaches call for new tools, but which ones? Let’s explore. — Anna
    Complex pricing on the rise
    As we learned earlier this week from OpenView’s latest report, usage-based pricing is rising, but not replacing other models. 
    Sure, more SaaS companies are billing their customers based on how they are using the service. But this often comes in combination with other pricing approaches, such as tiered subscriptions.
    OpenAI’s ChatGPT is the latest example of this hybrid pricing approach. In addition to its free tier, it introduced ChatGPT Plus, a fairly plain subscription model starting at $20 per month. But the company also said it was “actively exploring options for lower-cost plans, business plans, and data packs.” 
    Data packs: That would be a form of usage-based pricing, but one that wouldn’t replace subscriptions. Meaning that ChatGPT would join the growing range of complexly priced products.
    Does usage-based pricing call for a new growth infrastructure stack? by Anna Heim originally published on TechCrunch

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  • When the government is the customer (some things to keep in mind)

    Five years ago, Google backed away from a Pentagon government contract because thousands of employees protested that its tech might be used for lethal drone targeting. Today, however, Silicon Valley has far fewer qualms about developing tech for the U.S. Department of Defense.
    So said four investors — Trae Stephens of Founders Fund, Bilal Zuberi of Lux Capital, Raj Shah of Shield Capital and longtime In-Q-Tel president Steve Bowsher — speaking at a startup event for military veterans today in San Francisco. Said Shah of the shift in attitude that he has observed personally: “The number of companies, founders, and entrepreneurs interested in national security broadly — I’ve never seen it at this level.”
    Bowsher argued that the “reluctance of Silicon Valley to work with the [Defense Department] and intel community” was always “overblown,” adding that across his 16 year with In-Q-Tel, which is the CIA’s venture fund, his team has met with roughly 1,000 companies each year and just “five to 10 have turned us down, saying they weren’t interested in working with the customers we represent.”
    We’ll have more from the panel in TechCrunch+ but wanted to share parts of our conversation that centered on Things to Consider when selling to the U.S. government, given that founders with commercial customers may be thinking increasingly of trying to sell their products and applications to the U.S. military. (This is particularly true of AI and cybersecurity and automation startups.)
    We talked with the investors, for example, about mission creep, meaning how a startup that begins working with the government can ensure it doesn’t wind up spending the bulk of its time catering to it, owing to new requests for this and that.
    Here Trae Stephens — who also cofounded Anduril, the maker of autonomous weapons systems that has aggressively courted government agencies from its outset — said that this kind of gradual shift in objectives is “exactly what makes it hard to [cater to commercial customers and the government] at an early stage.”
    He said that a “lot of the programs that [enable founders to] do early business with the Department of Defense requires some, like, DoD-ization of your product for that use case.”
    Though In-Q-Tel backed Anduril early on (for which Stephens said he is thankful), he offered that many companies that take money from government, including through its Small Business Innovation Research (SBIR) program, “end up building all of these very specific workflow steps that take them away from the commercial businesses needed to make” the business truly work.
    Stephens relatedly noted that very few outfits can afford to chase after the military early on as did Anduril, because it “takes so long to get into production with the DoD that you have to be able to raise, basically, an infinite amount of seed dollars; otherwise, the company is going to die.”
    Relatedly, we asked how so-called dual-use companies deal with their intellectual property rights once they’ve begun selling to the government. For example, you can imagine a scenario in which a tech helps the NSA identify certain types of people who are making certain types of calls, tech that the government doesn’t want being released to adversaries. Is there a way to sort that out in advance, we wondered?
    Here, there was no easy answer other than: get the right help, and do it as fast as possible.
    Zuberi recounted one cautionary tale centered around a Lux portfolio company that he said is now a “unicorn” but that had to get over an unwitting entanglement first. Said Zuberi: “I have a company that received a $100,000 [National Science Foundation] grant. Two guys started it in my office. I didn’t think much of it; I thought it was nice to have on their resume. Then they started to do a Series B raise, and one of the [interested] firms does diligence on what other contracts [the team might] have, and there was a clause in that NSF grant that said, ‘Hey, if the government needs [what you’re building], we can use it.’ So we had to wait six months while we negotiated with [someone] at the NSF who didn’t care about it at all to get that right back.”
    Zuberi said he “would have paid them double the amount of the grant just to make it go away, but they said ‘No, you can’t do this, we can’t go back.’ So you can run into problems.”
    Again, we’ll have more from this discussion soon, including about AI in military applications; we learned a lot — hopefully you will, too.
    When the government is the customer (some things to keep in mind) by Connie Loizos originally published on TechCrunch

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  • Data hints at the value of startup offices

    Toward the end of 2022, a number of entrepreneurs — some citing Elon Musk — told me they planned to bring back in-person work culture in the following year to help promote productivity and, in some cases, loyalty. One founder even told me over drinks that they weren’t worried about losing talent — claiming that those who leave just because there’s an in-person mandate weren’t truly mission-driven to begin with.
    While some founders are clearly set on a return, others are confused. There’s the argument — sometimes coming from venture capitalists desperate to see portfolio companies succeed — that being in-person will help grow productivity and, eventually, the bottom line. And there’s also the counterargument that remote work allows for more inclusive and expansive hiring, which could also help, well, the bottom line.
    And if 2023 isn’t the year for the bottom line, I don’t know what else it could be. Kruze Consulting, an accounting firm for startups, mined through over 750 companies’ finances — which includes upward of $300 million in quarterly revenue and over $750 million in quarterly spend. I spoke to Healy Jones, who runs financial planning and analysis for Kruze, about his findings. The results, he thinks, offer some balance to the debate.
    Data hints at the value of startup offices by Natasha Mascarenhas originally published on TechCrunch

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  • Kapor Capital’s new crew is raising an opportunity fund

    Four months after closing its largest fund to date, Kapor Capital wants more. The firm is under new leadership after co-founders Freada and Mitch Kapor stepped back from the outfit, which focuses on funding social impact ventures and founders of color. Now, led by Uriridiakoghene “Ulili” Onovakpuri and Brian Dixon, Kapor Capital is hoping to raise a $50 million opportunity fund, according to an SEC filing.
    The opportunity fund, if closed, would continue Kapor Capital’s new strategy of taking capital from outside investors. Up until last year, all of Kapor’s funds were directly from the founding partners; in September, though, the firm closed a $126 million Fund 3 backed by investors including Cambridge Associates, Align Impact, Ford Foundation, Bank of America, PayPal and Twilio.
    At the time, Dixon told TechCrunch that turning to external investors helps the firm with access; Kapor is now writing checks between $250,000 and $3 million with a primary focus on participating in pre-seed and seed rounds. Onovakpuri said the larger fund would allow them to invest in more companies with bigger checks.
    That said, with presumably a fresh chunk of capital to deploy, why would Kapor be eyeing an opportunity fund? It’s a trend-turned-standard among early-stage venture capital firms that want to get in on later rounds of their star portfolio companies. Last year, Khosla debuted an opportunity fund and last week, Cowboy raised its first of the kind as well.
    Kapor Capital did not immediately return a request for comment.

    Kapor Capital’s new leaders share which LPs are taking the firm ‘to a whole new level’

    Kapor Capital’s new crew is raising an opportunity fund by Natasha Mascarenhas originally published on TechCrunch

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  • Meta’s Reality Labs lost $13.7 billion on VR and AR last year

    Mentions of the “metaverse” were relatively few and far between in Meta’s quarterly earnings call this week — we counted a mere seven mentions compared to 23 for “AI” — but the company’s investment into its vision of a VR-connected social future remains colossal.
    Starting in 2021, Meta began breaking out its Reality Labs VR and AR division into its own segment for financial reporting purposes. That makes it possible to see just how much Meta is pouring into those areas, and the numbers are staggering.
    Meta reported $13.7 billion in operating losses for Reality Labs for 2022, more than the already jaw-dropping $10.2 billion it sunk into the division in 2021. Reality Labs brought in $2.16 billion last year in revenue, a drop from $2.27 billion in 2021.
    For scope, remember that Meta bought Oculus — the pioneering VR hardware company that formed a groundwork for its efforts — for $2 billion back in 2014. The company’s investment in the area has only escalated, with the company picking up a number of major software companies including Beat Saber’s creator and now Within, developer of the virtual workout app Supernatural.
    Meta hasn’t disclosed its headcount numbers for Reality Labs, but the company reportedly had 17,000 employees in the division prior to layoffs late last year. Staffing and hardware development account for the lion’s share of the cash it’s spent in the area.
    Meta CFO Susan Li said that the company expects its annual losses for Reality Labs to be even higher in 2023. “…We’re going to continue to invest meaningfully in this area given the significant long-term opportunities that we see,” Li said, calling its AR, VR and metaverse software efforts “a long-duration investment.”
    Meta plans to launch a next-generation consumer headset later in 2023, like a revamped version of its Quest hardware featuring mixed reality. Apple, one of the only consumer-focused companies poised to compete with Meta in the sector, is widely expected to launch a new AR/VR headset soon.
    In this week’s earnings call, Meta CEO Mark Zuckerberg emphasized the fact that Reality Labs encompasses AR, VR and metaverse-related software (Horizon Worlds, etc.) at the company. “I think the software and social platform might be the most critical part of what we’re doing, but software is just a lot less capital intensive to build than the hardware,” Zuckerberg said.
    Meta may publicly de-emphasize its metaverse efforts to please skeptical investors, but the company appears ready to the stay the course on VR and AR.
    “… None of the signals that I’ve seen so far suggests that we should shift the Reality Labs strategy long term,” Zuckerberg said. “We are constantly adjusting the specifics of how we execute this, so I think that we’ll certainly look at that as part of the ongoing efficiency work.”

    Meta stock perks up as the company promises a ‘year of efficiency’

    Meta’s Reality Labs lost $13.7 billion on VR and AR last year by Taylor Hatmaker originally published on TechCrunch

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  • Plant-based Rebellyous is raising millions to ‘rethink the nugget’

    Rebellyous, a startup that’s striving to build “a better chicken,” has raised at least $20 million in fresh funding, TechCrunch has learned.
    Based in Seattle, the venture-backed company calls its production tech the “most advanced plant-based meat manufacturing system on the planet.”
    Rebellyous aims to raise as much as $30.7 million in total, according to a public regulatory filing with the Securities and Exchange Commission. The report names previously announced backers YB Choi of Cercano Management, angel investor Owen Gunden and Mike Miller of Liquid 2 Ventures among its directors. The filing indicates that at least 55 undisclosed investors chipped in on the latest round, but as usual the SEC disclosure leaves us wanting more.
    Reached for comment on the fundraise, Rebellyous chief of staff Tina Meredith declined to share details on the startup’s plan for the money. Still, the company’s website lays out efforts to build “the next-gen meat machine,” dubbed Mock Two. Rebellyous calls its tech an alternative to factory farming, which it bluntly and justifiably describes as “fucking disgusting.”
    The filing comes as some of the most prominent names in faux meat struggle to realize their overarching vision of disrupting big meat (which is more popular than ever in the U.S., per somewhat dated reports).
    Impossible Foods could soon lay off 20% of its staff, according to a January 30 Bloomberg report. Likewise, Beyond Meat announced it would lay off 19% of its staff in October amid reportedly weak sales. For early-stage startups such as Rebellyous, all eyes will be on profitability, differentiation and, as always, cost. 
    Plant-based foods investor says her focus is more on teams than tastePlant-based Rebellyous is raising millions to ‘rethink the nugget’ by Harri Weber originally published on TechCrunch

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  • Elon Musk, Tesla found not liable in ‘funding secured’ tweet lawsuit

    Elon Musk was found not liable in a class-action securities fraud trial that centered on the Tesla CEO’s now infamous “funding secured” tweet.
    After less than 90 minutes of deliberation, a jury announced the verdict in the trial that kicked off three weeks ago in San Francisco. The outcome of the trial sent Tesla shares up about 1.5% in after-hours trading to $189.98.
    Musk tweeted Friday following the jury’s verdict: “Thank goodness, the wisdom of the people has prevailed! I am deeply appreciative of the jury’s unanimous finding of innocence in the Tesla 420 take-private case.”
    The central question in the lawsuit was whether Musk was liable for losses suffered by shareholders after he posted in August 2018 several messages on Twitter that he had secured funding to take Tesla private. Musk initially tweeted “Am considering taking Tesla private at $420. Funding secured.” Another pair of tweets soon followed: “Investor support is confirmed. Only reason why this is not certain is that it’s contingent on a shareholder vote” and then another stating that he doesn’t have a controlling vote now and “wouldn’t expect any shareholder to have one if we go private.”
    Plaintiffs’ attorneys representing investors argued that these shareholders suffered financially as a result. Musk, Tesla and its board, faced billions of dollars in damages.
    The trial was not to determine whether those tweets were true. That question had already been answered. Edward M. Chen, the federal judge overseeing the case, ruled that the tweets were untrue and Musk was reckless for posting them.
    The three-week trial was largely a tug-of-war over language and intent.
    Attorney Nicholas Porritt, who made closing arguments for the plaintiffs, argued that when Musk posted the tweets the company was nowhere near reaching a deal to go private, citing emails and texts to prove there was not an agreement or even a framework to reach one.
    “To Elon Musk, if he believes it even just thinks about it, then it’s true no matter how objectively false or exaggerated it may be,” Porritt said. “That may work in his businesses. That’s not an issue for this trial. But it does not work in securities markets or public companies. Securities markets have rules governing what you can and cannot say. And one of those basic rules is that what you say must be true and accurate.”
    Alex Spiro, who represented Musk, countered, stating throughout his closing arguments that funding was not the issue at all and Musk knew he could attain it if needed. Instead, Spiro pointed to a blog post several weeks after Musk’s tweets explaining that Musk would not take Tesla private because existing shareholders believed it was better off as a publicly traded company.
    While Musk avoided a hefty bill in damages, the funding secured tweet has cost him.
    The U.S. Securities and Exchange Commission filed a complaint in September 2018 alleging Musk lied when he tweeted that he had “funding secured” for a private takeover of the company at $420 per share. The complaint was filed after Musk and Tesla’s board abruptly walked away from an agreement with the SEC. The board not only pulled out of the agreement, it issued a bold statement of support for Musk after the charges were filed.
    A settlement was eventually reached anyway, albeit with stiffer penalties than the original agreement. Musk agreed, in the settlement reached on September 29, to step down as chairman of Tesla and pay a $20 million fine. Tesla agreed to pay a separate $20 million penalty.
    Elon Musk, Tesla found not liable in ‘funding secured’ tweet lawsuit by Kirsten Korosec originally published on TechCrunch

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  • YouTube Music contractors strike over alleged unfair labor practices

    A group of 40 YouTube Music workers went on strike Friday. Employed by Alphabet subcontractor Cognizant, the striking workers allege that both companies’ management have leveraged unfair labor practices to get in the way of their union drive.
    “Right now, the vast majority of our department is ready to vote yes in a [National Labor Relations Board (NLRB)] election,” said YouTube Music generalist Sam Regan at a strike in Austin, Texas, viewed via Facebook livestream. “In an act of retaliation against our organizing efforts, our employer is forcing an end to remote work before the vote, which would dramatically interfere with the fair voting conditions mandated by federal law.”
    YouTube Music’s content operations team is expected to return to the Austin office on Monday. But according to the Alphabet Workers Union (AWU), the majority of workers were hired remotely, and almost one quarter are not even based in Texas. Cognizant said that these jobs were always intended to return to office.
    “Workers are paid as little as $19 dollars an hour and thus, cannot afford the relocation, travel or childcare costs associated with in person work,” the AWU said in a press release.
    On January 23, the AWU — affiliated with the Communications Workers of America — filed an unfair labor practice charge with the NLRB. Per national law, it is illegal for employers to interfere with employee organizing, or retaliate against workers for participating in organizing efforts.
    “Cognizant respects the right of our associates to disagree with our policies, and to protest them lawfully,” the company wrote in an emailed statement. “However, it is disappointing that some of our associates have chosen to strike over a return to office policy that has been communicated to them repeatedly since December 2021. Associates working on this project accepted their employment with the understanding that they were accepting in-office positions, and that the team would work together at a physical location based in Austin.”
    Two weeks ago, the company laid off 12,000 people, or 6% of its global workforce — despite this reduction in headcount, on Thursday, Alphabet announced in its quarterly earnings report that it made $13.6 billion in profit. As Alphabet delivered its results, about 50 employees protested the recent layoffs outside a nearby Google store.
    Another set of Google workers, a group of “search raters” — who train, test and evaluate search algorithms — held an action at Google headquarters on February 1. Alphabet has stated that all members of its extended workforce in the U.S. should be paid $15 per hour or more, plus other benefits like healthcare, tax free tuition reimbursement and employee assistance programs. But search raters say they “earn poverty wages, with no benefits.” The group delivered a petition to senior vice president Prabhakar Raghavan at Google’s Mountain View, California headquarters, calling on leadership to include these workers in Alphabet’s extended workforce.
    Google did not respond to request for comment.
    Update, 2/4/23, 9:45 AM ET with comment from Cognizant.

    Google parent Alphabet cuts 6% of its workforce, impacting 12,000 people

    YouTube Music contractors strike over alleged unfair labor practices by Amanda Silberling originally published on TechCrunch

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  • Daily Crunch: Apple says it earned $20.8B from 935M subscriptions last fiscal quarter

    To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PST, subscribe here.
    Friday, cha cha cha! Fri-day! Cha cha cha! We’re doing a tiny, joyous, two-person conga line around our virtual Daily Crunch editorial Zoom meeting to celebrate the arrival of the first weekend in February. Yes, it looks ridiculous. No, we couldn’t care less even if we took every ounce we had and poured into less-caring.
    Couple of quick ones for startups: If you’re going to MWC, we want to hear from you, and we want your votes for the TechCrunch Early Stage fireside chats, breakout sessions and roundtable discussions!
    And for today’s Black History Month recommendation, we suggest Michelle Alexander’s The New Jim Crow. It’s an extraordinary read that, when it was published a decade ago, reignited the desire for criminal justice reform and is still as poignant and relevant today. — Christine and Haje
    The TechCrunch Top 3

    The Big Apple of subscriber bases: Apple may have missed its revenue target (see the Big Tech section) for its fiscal first quarter, but the consumer tech giant is poppin’ bottles and tootin’ horns after announcing it now has 935 million paid subscriptions across all of its offerings. Ivan has more.
    Who’s at the door?: Christine got the scoop on Jokr’s new funding round. The grocery delivery company secured around $50 million to give it a bump in valuation, up to $1.3 billion now. Jokr plans to use that funding to double down on its service in Brazil.
    A tall order for some shorts: YouTube’s persistence of getting everyone to watch shorts has paid off: Google says YouTube Shorts crossed 50 billion daily views, Ivan reports.

    Startups and VC
    TechCrunch Live is back, and Matt is thrilled to have hosted this conversation with Sameer Shariff, CEO and co-founder of Cambly, and Sarah Tavel, partner at Benchmark. During this hourlong event, you’ll hear how Cambly used a failed Series A fundraise to force the company into a cash-positive position. Of course, once the company didn’t need outside capital, it was suddenly available, and the company raised its next two rounds of funding.
    And we have five more for you:

    A second Nothing: Nothing’s second phone will take on the U.S. this year, reports Brian.
    Pumping the brakes: Rebecca reports that car-sharing SPAC Getaround lays off 10% of staff.
    Sendy takes the off-ramp: More job cuts loom as Sendy quits Nigeria, one of its four markets in Africa, Annie reports.
    A brighter future: SunFi aims to be the fastest way for Nigerians to find, finance and manage solar, Tage reports.
    Raising for Rebar robotics: Rebar robotics firm Toggle adds another $3 million to its fundraising tally, Brian reports.

    Pitch Deck Teardown: Laoshi’s $570K angel deck
    Image Credits: Laoshi (opens in a new window)
    The founders of Laoshi raised a $570,000 angel round to scale up their app, which helps users learn to read and write in Chinese.
    To help other very early-stage founders, they shared 15 slides from their deck:

    Cover slide
    Problem slide
    Market slide
    Solution slide
    Competition slide
    Road map slide
    Team slide
    Teacher growth slide
    Teacher retention slide
    Summary slide
    “Contact us” slide
    Appendices cover slide
     Appendix I: Viral effect slide
     Appendix II: Business model slide
     Appendix III: “The ask” slide

    Pitch Deck Teardown: Laoshi’s $570K angel deck

    Three more from the TC+ team:

    All about the Hryvnias, baby: Dmytro Bilash breaks down why it might be a good idea to invest in Ukrainian startups today.
    4 activist investors walk into a Salesforce: Can 4 activist investors play nice in the Salesforce sandbox? Ron asks.
    Well, that’s useful: Usage-based pricing is rising, but not replacing other models, by Anna.

    TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code “DC” for a 15% discount on an annual subscription!
    Big Tech Inc.
    For all you “Seinfeld” fans out there, Amanda came upon this gem on Twitch, the “Nothing, Forever” AI ‘Seinfeld’ spoof, which she notes, “We’ve all seen far too many AI-generated gimmicks, but the AI isn’t what’s most interesting about “Nothing, Forever.” It’s the community that’s gathered around the stream, making the project feel like this generation’s “Twitch Plays Pokémon.” Enjoy!
    Our team was on earnings overload, and now we have a nice collection of insights from Ford, Apple and Amazon:

    Apple stock drops on rare earnings miss, by Brian and Natasha.
    Ford left ‘$2B of profits on the table’ in 2022, by Kirsten.
    Amazon ramped up content spending to $16.6B in 2022, by Lauren.
    AWS says growth dropped to mid-teens as customer cost-cutting continues, by Ron.

    Now here’s some non-earnings items for your Friday enjoyment:

    That is not chump change: Vodafone Idea was ordered by the Indian government to convert government dues into $2 billion equity, Manish reports.
    Cha-ching: Credit card companies in South Korea can now launch Apple Pay, Kate writes.
    Even more cha-ching: The U.S. Treasury signed off on more electric vehicle federal tax credits for Tesla, Ford and GM, Kirsten reports.
    SGN for NFTs: Jacquelyn reports some good news — that the NFT market is showing signs of recovery.
    Well, that didn’t last long: Twitter alternative Damus was pulled from Apple’s App Store in China. Rita has more on how that happened.

    Daily Crunch: Apple says it earned $20.8B from 935M subscriptions last fiscal quarter by Christine Hall originally published on TechCrunch

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  • Voyager Space raises $80M as it continues development on private space station, Starlab

    Voyager Space, a company developing a private space station, has raised $80.2 million in new capital. The new funding comes as Voyager continues its development of the station, Starlab, which is no doubt an enormously capital-intensive undertaking.
    The funding includes participation from NewSpace Capital, Midway Venture Partners and Industrious Ventures, according to U.S. Securities and Exchange Commission filings and other documents viewed by TechCrunch. Seraphim Space also participated, TechCrunch has confirmed. The funding was filed with the SEC on January 27.
    In October 2021, Voyager announced it was developing “Starlab,” a completely private space station, in partnership with Nanoracks (which is majority owned by Voyager) and Lockheed Martin. The project, which is not the only private station currently under development, is in part in response to the impending retirement of the International Space Station by the end of the decade.
    NASA has already provided a large bulk of funding to Voyager, as well as two separate projects led by Blue Origin and Northrop Grumman. Starlab was awarded $160 million to further develop its plans under the agency’s Commercial low Earth orbit (LEO) Destinations program. In a recent report, NASA’s Office of Inspector General said that a habitable station in LEO was vital to conducting research needed to support human exploration missions to the moon and Mars.
    TechCrunch has reached out to Voyager Space for comment and will update the story if they respond.
    Voyager Space raises $80M as it continues development on private space station, Starlab by Aria Alamalhodaei originally published on TechCrunch

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